Start with a diagnosis
ZELVU Business logoZELVU BUSINESSBuild · Operate · Grow · Trade

Free sample lesson · no sign-up needed

Programme Outcome Map & Business Diagnostic

From Entrepreneurship Foundation · Module 1 — Foundations & Strategy · 7 min read

1. What you will learn

By the end of this lesson you will have scored your venture across six areas, identified the one that is actually holding it back, and written an outcome map in numbers a third party could check rather than ambitions only you can assess.

2. The idea explained

Founders usually work on whichever part of the venture they find most comfortable, which is typically the part they are already good at. A designer refines the product, a salesperson pitches, a technical founder builds. Meanwhile the part that is actually blocking progress sits untouched because it is unfamiliar.

A diagnostic across six areas interrupts that.

Problem evidence asks whether you have written notes from people describing the problem in their own words. Customer access asks how many plausible customers you could reach this week without spending money. Offer clarity asks whether you can state what someone buys, for how much, and what they get, in two sentences. Economics asks whether you know your contribution per sale from real quotations. Reach plan asks whether you know where buyers, as opposed to interested people, actually are. And founder runway asks how many months you can continue at your current burn.

Score each from zero to five honestly, then read the shape rather than the total.

Two areas invalidate everything else when weak. If problem evidence is low, every other score is built on an assumption. If runway is low, the quality of your plan matters less than its speed, and a good plan requiring six months when you have three is not a plan.

The outcome map is the second half, and for a founder it should be expressed as evidence rather than results. Write what you will know in ninety days, not what you will have achieved. Twenty conversation notes exist. Contribution per sale is computed from current quotations. Ten costly-action commitments have been sought and the result recorded. A price has been tested at two levels.

Those are checkable, they are within your control, and unlike revenue targets they do not depend on the market cooperating.

Be clear about what the map can do. It cannot make the venture work; most do not. It makes the next ninety days produce information rather than activity, which is the only thing that reliably shortens the distance to an answer.

Apply it

3. How to apply it in your own business

Score the six areas today, requiring evidence for anything above three.

Take the lower of problem evidence and runway and let it set your priority: weak evidence means gather it, weak runway means compress everything.

Write the outcome map as four evidence statements with a date ninety days out.

Worked example

4. Worked example

A founder scores herself: problem evidence one, customer access three, offer clarity two, economics one, reach plan one, founder runway two.

The total is one plus three plus two plus one plus one plus two, which is ten. The maximum is thirty. So ten divided by thirty is about thirty-three point three per cent.

Now read the shape rather than the total.

Problem evidence at one means she has spoken to three people casually and written nothing down. Every other belief she holds rests on that.

Economics at one means she has a supplier's verbal indication and no quotation, so she does not know what a sale would leave her.

Reach plan at one means she knows two groups where people talk about the problem and has no idea where people buy.

Runway at two means she has perhaps five months at current burn, which is short enough to constrain everything.

Customer access at three is her strongest area, and it is genuinely valuable: she can reach about forty plausible people this week at no cost.

So the sequence writes itself. Her strongest asset, access, should be spent immediately on her weakest area, problem evidence, because the two combine into twenty conversations that cost nothing but time. In parallel, two emails requesting quotations address economics, which is the second weakest and needs days of waiting rather than hours of work.

Suppose four weeks later problem evidence is four, economics is four, and offer clarity has risen to three because the conversations forced her to state the offer precisely. The new total is four plus three plus three plus four plus one plus two, which is seventeen, and seventeen out of thirty is about fifty-six point seven per cent.

The constraint has now moved to reach plan at one, which is the right next problem and could not have been sensibly addressed first, because until she knew who had the problem and what a sale was worth, she had no way to judge whether a reach channel was affordable.

Note what she did not do. Offer clarity at two was tempting, because refining wording is pleasant and feels productive. It rose to three as a by-product of the conversations, which is how it usually improves; working on it directly would have produced better sentences about an unverified problem.

5. Common mistakes and how to fix them

The first mistake is working on your strongest area. Fix it by working the scorecard in ascending order.

The second is scoring generously. Fix it by requiring evidence for anything above three, such as written notes or a quotation.

The third is treating access as an area to improve rather than an asset to spend. Fix it by spending it on your weakest area immediately.

The fourth is writing an outcome map in results. Fix it by writing evidence statements, which are within your control.

The fifth is polishing the offer early. Fix it by letting it improve as a by-product of conversations about a verified problem.

Key takeaways

6. Board summary

  • Score six areas: problem evidence, customer access, offer clarity, economics, reach plan and founder runway.
  • Weak problem evidence makes every other score an assumption; weak runway makes speed matter more than quality.
  • Spend your strongest area on your weakest; access plus no evidence equals twenty conversations this week.
  • Write the outcome map as evidence you will hold, not results you hope for.
  • Offer clarity improves as a by-product of conversations, so working on it first produces better sentences about nothing.

Check your understanding

7. Practice and self-check

  1. Scores are two, four, two, one, one and three. What is the total and percentage? Answer: thirteen out of thirty, which is about forty-three point three per cent.
  1. Which area should be worked first? Answer: the lowest, and between economics and reach plan, economics comes first because it needs waiting time.
  1. Why does weak problem evidence invalidate the rest? Answer: because every other belief rests on an unverified assumption about the problem.
  1. Why does weak runway change the plan rather than the priorities? Answer: because a good plan requiring six months is not a plan when you have three.
  1. Your strongest area is access at four. What should you do with it? Answer: spend it on your weakest area immediately.
  1. Three areas rise by three points each. What is the new total and percentage? Answer: twenty-two out of thirty, which is about seventy-three point three per cent.
  1. Rewrite this outcome as an evidence statement: reach ten thousand rupees of monthly sales. Answer: ten costly-action commitments have been sought at a stated price and the result recorded.
  1. Why is an evidence statement better for a founder? Answer: because it is within your control and does not require the market to cooperate.
  1. Why should offer clarity not be worked on early? Answer: because it improves as a by-product of conversations, and working on it first polishes sentences about an unverified problem.
  1. What can the outcome map not do? Answer: make the venture work; it makes ninety days produce information rather than activity.

Found this useful?

30 more lessons like this are waiting.

Enrol to unlock the complete Entrepreneurship Foundation programme (7 modules · 31 lessons), the AI Business Tutor for questions about your own business, practice labs and 12 months of access.

One-time fee, paid upfront through ICICI Bank · bank financing assistance available · no subscription or auto-renewal.

Full programme

₹5,999

Enrol now